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Welcome to Customer Service

Not only is Virtual Treasure Chest dedicated to providing premium treasures from all over the world, but we also pride ourselves on offering impeccable customer service.

Service at Virtual Treasure Chest begins from the moment you place your order. We guarantee your complete satisfaction with our fine products. If your order does not meet with your satisfaction, simply return it to us for a prompt, courteous replacement, exchange or refund. Please check our Return Policy for complete details.

Please feel free to contact us by email customerservice@virtual-treasure.com or by phone ((877) 901-7771 , 8am - 5pm EST) if you should ever have a question or concern about your order. All emails will be answered promptly.